Privacy Policy for KooYaa.com
Last Updated: [Insert Date]
1. Introduction
Welcome to KooYaa.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.KooYaa.com(the "Site") and use our services as a global B2B online wholesale marketplace.
By registering an account, accessing our Site, or using our services (including but not limited to posting products, making inquiries, and managing supplies), you consent to the data practices described in this policy.
2. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Information"). In a B2B context, this often includes information related to individuals acting on behalf of their business.
A. Information You Provide Directly:
Account Information: Name, email address, phone number, business name, business address, tax ID, and other details you provide during registration.
Profile and Posting Information: Content you post, including product listings, company descriptions, specifications, images, and procurement needs.
Transaction Information: Details regarding inquiries, quotations, orders, and communications with other users (e.g., suppliers, manufacturers) through our platform.
Payment Information: While we may use third-party payment processors, we may collect billing information necessary to complete transactions.
Customer Service Data: Information you provide when you contact our support team.
B. Information Collected Automatically:
Log Data: Your IP address, browser type, operating system, referring URLs, pages visited, and dates/times of access.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to analyze trends, administer the Site, track users' movements around the Site, and gather demographic information about our user base. You can control the use of cookies through your browser settings.
Device Information: Information about the device you use to access our Site, including hardware model, operating system, and unique device identifiers.
C. Information from Third Parties:
We may receive information about you from other sources, such as business partners, marketing agencies, and publicly available databases, to help us improve our services and for fraud prevention.
3. How We Use Your Information
We use the information we collect for the following business purposes:
To Provide and Maintain our Services: To create and manage your account, facilitate connections between buyers and suppliers, process transactions, and display your product/postings.
To Communicate with You: To send you service-related notices (e.g., account verification, transaction updates), respond to your inquiries, and send promotional messages (you can opt-out at any time).
For Marketing and Advertising: To deliver targeted advertisements, newsletters, and information about products, services, and offers that may be of interest to your business.
For Security and Fraud Prevention: To protect the integrity of the Site, prevent fraudulent transactions, and enhance security.
To Improve Our Services: To analyze user behavior and trends to develop new features and improve the functionality and user experience of our Site.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
We do not sell your Personal Information to third parties. We may share your information in the following limited circumstances:
With Other Users: As a marketplace, your business profile, contact information, and product/postings are visible to other users (e.g., buyers can see supplier information, and vice versa) to facilitate B2B transactions.
With Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service. These vendors are contractually bound to use your data only for the purposes we specify.
For Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
For Legal Reasons: Where required by law, or to protect our rights, property, or safety, or the rights of our users or others.
With Your Consent: We may share your information for any other purpose with your explicit consent.
5. International Data Transfers
KooYaa.com is a global platform. Your Personal Information may be transferred to, stored, and processed in countries other than your country of residence, including [mention primary processing locations, e.g., China, the United States]. These countries may have data protection laws that differ from your country. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your Personal Information:
Access and Portability: The right to request access to and a copy of your Personal Information.
Correction: The right to request that we correct any inaccurate or incomplete Personal Information.
Erasure ("Right to be Forgotten"): The right to request the deletion of your Personal Information, subject to certain exceptions.
Restriction of Processing: The right to request that we restrict the processing of your Personal Information.
Objection to Processing: The right to object to our processing of your Personal Information, particularly for direct marketing purposes.
Withdraw Consent: Where we rely on your consent, you have the right to withdraw it at any time.
To exercise any of these rights, please contact us using the details provided in Section 10. We will respond to your request in accordance with applicable law.
7. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of your Personal Information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
8. Data Retention
We will retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal obligations).
9. Cookies and Similar Technologies
For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy [link to a separate Cookie Policy, if available].
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: [Insert dedicated privacy email, e.g., privacy@kooyaa.com]
Address: [Insert Company Legal Name and Address]
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
